Lockstation is a trading name of Ezlok Limited company number 11894774, our registered address is 3 Warners Mill, Silks Way, Braintree, Essex, United Kingdom, CM7 3GB. VAT number 318339104.
How we collect information
Lockstation collect information when you contact us, place an order or register for our newsletters or promotions.
The information we collect include your name, address/delivery address, email address and IP address, products viewed.
You can find out what information we hold about you by emailing us.
How is your information used?
The information collected is only used to process your orders and update you on your order status and offers if applicable. We only share your information with suppliers if shipping direct and those are monitored for GDPR compliance.
We are legally required to hold some types of information for example accountancy and money laundering.
Who has access to your information?
Lockstation will NOT sell your information to 3rd party organisations.
We only share your information with suppliers if shipping direct and those are monitored for GDPR compliance.
Lockstation will only share your information if we are required to do so by law (Order of the court).
Information held by us is held extremely securely in accordance with our security policy and the law.
We use Full SSL Protection (secure socket layering) throughout our entire website.
Cookies are a file stored on your PC or mobile device when you visit certain websites.
Cookies do NOT contain and personal or sensitive information.
Processing data under GDPR
This policy applies between you, the User and Ezlok Ltd.
Lockstation takes the privacy of your information very seriously. This policy applies to our use of any and all data collected by us or provided by you in relation to your use of our Website, or to the emails and telephony systems. Please read this document carefully.
The following are used:
All information you submit to Lockstation via the Website, Email, written correspondence or is given to us by you over the telephone
Data Protection Law
Any laws that are applicable regarding the processing of data in the UK or EU
The General Data Protection Regulations effective from May 2018 (and for as long as they remain)
We, Us, Our
Lockstation (Trading as Ezlok Ltd)
Any third party not employed by us, that accesses the Website, contacts us by email or telephone regarding services or products that we provide or procure
Our website URL: www.lockstation.co.uk
Communications via 01376773009
This policy only applies to Lockstation and Users. It does not extend to other websites or links to websites that may be accessed via our website.
How Data is Collected
Data is either given to us by you or we collect it automatically.
Data given to us by you
Lockstation will collect data that is submitted by you through the website (including “Live Chat”), by email, by telephone, by post or by any other means. In each case it is done so compliantly and as per this policy.
Data collected automatically
Some data is collected automatically for example when you visit our website, you click on products and this informs us what products are popular, so we can make improvements to marketing, sales or availability. We can see where users go to in terms of navigation and the times and frequency your visit. Your IP address is captured which can tell us how frequently you interact or contact us.
Keeping Data Secure
We take measures to ensure your data is safeguarded
- you set a unique username and password to access your website account
- we store your data on a secure server
- you are informed before calls are answered that calls are recorded for quality and monitoring purposes
- emails are stored securely with access to emails controlled by a password login by employees only
We have in place measures to deal with any breaches, or suspected breaches. If you think someone has access your data without authority, you should contact us immediately.
We will only hold your Data for as long a period as is required by law, is reasonably necessary for legitimate business reasons or until you request us to delete it. Even if we do delete it, you are advised that there may be older backups or archived media required for legal or regulatory purposes.
It is important that any Data we hold about you is accurate and current.
You have these rights:
- Right to Access – this is the right to request copies of what we hold about you, or that we modify, update or delete such information. We can make a charge if we consider the request is manifestly excessive and can even refuse the request, in which case we must give you an explanation as to why your request is refused.
- Right to Correct – if your Data is inaccurate or incomplete
- Right to Erase – that we erase your Data from all our systems
- Right to Restrict our Use of your Data – to block us from using your Data or limit the way in which we use it
- Right to Data Portability – to move, copy or transfer your Data elsewhere
- Right to Object – the right to object to our use of your Data including the way we use it/intend to use it for legitimate business interests
To enquire regarding any of these rights or about our legal Data processing for legitimate business reasons, you should contact us.
If you are not satisfied about our handling of any complaints, you can refer to the Information Commissioners Office, whose contact details are on www.ico.org.uk
We will take steps to ensure your Data is kept secure and private, but if we decide to acquire new business or to sell business, your Data may be transferred to a new owner or Controller. Any such permissions you gave us will transfer over in this event.
We may transfer our rights where we reasonably believe your rights will be unaffected.
You may not transfer any of your rights under this policy to any other person.
Lockstation has the right to amend this privacy notice and policy as we consider necessary from time to time. Any changes will be posted to the Website. You are deemed to have accepted the terms of this policy on your first use, visit or call following its introduction.